Privacy Policy

1. Introduction

GentleBrookWay ("we," "us," or "our") is dedicated to maintaining the confidentiality of your information. This document outlines our practices regarding collection, usage, exposure, and protection of your data when you access our website gentlebrookway.site or utilize our yacht leasing services.

Your use of our offerings indicates your agreement to the data handling practices detailed in this document. This policy aligns with the privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal details that you consciously share with us when you:

• Reserve a yacht lease
• Reach out to us via our website or telephone
• Enroll for our newsletter
• Complete forms on our site
• Engage in surveys or special deals

Such information may encompass:

• Your name and contact details (email, telephone, residence)
• Financial information (managed securely by external providers)
• Preferences and specifications for your charter
• Contacts for emergencies
• Food preferences or health data (if you choose to provide this)

2.2 Automatically Collected Information

As you navigate our website, specific details about your device and interaction with the site are collected automatically:

• IP address and geolocation data
• Type and edition of the browser
• Records of the web pages you visit and duration of site engagement
• Originating website URLs
• Device specifications (model, display resolution, and so on)

2.3 Cookies and Tracking Technologies

To improve your browsing experience, we employ cookies and analogous tracking technologies. These tools aid us in:

• Retaining your site preferences
• Evaluating website performance and usage
• Delivering tailor-made content
• Refining our offerings

Your browser settings or our cookie consent prompt allow you to manage your cookie preferences.

3. How We Utilize Your Data

The information we amass is utilized for the reasons listed here:

• Service Provision: To deliver yacht rental services, formalize reservations, and communicate about your bookings
• Client Support: To address your questions and offer support
• Transaction Processing: To facilitate payments and handle billing
• Assurance of Safety: To safeguard operational integrity and ward off fraud
• Promotions: To dispatch service updates and adverts (with your permission)
• Website Enhancement: To evaluate user interaction and boost site functionality
• Adhering to Law: To comply with relevant legal and regulatory obligations

4. Disclosure and Sharing of Information

We do not sell, exchange, or lease your personal data to unrelated entities. We may divulge your data under these scenarios:

4.1 External Service Providers

We may communicate your details with external service providers we trust, who facilitate us in various operations such as payment processing, web hosting, email campaigns, analytics, and client service.

4.2 Legal Obligations

Should the law demand it, or to honor legal procedures, judicial orders, urgent situations or investigations of probable fraud or illegal affairs, we may need to disclose your details.

4.3 Corporate Changes

In case of business asset transactions, merges, or acquisitions, your personal data might be part of the assets transferred.

5. Data Protection

We employ suitable methods of digital and physical security to prevent unauthorized access to, tampering of, disclosure, or elimination of your personal information, including encryption, secure servers, access authorization, periodic appraisals, and staff training.

Nevertheless, as no method of information transfer over the internet or electronic data storage is infallibly secure, we cannot warrant the absolute safety of your information.

6. Data Storage Duration

Your personal information is maintained solely for the duration deemed necessary for the purposes it was collected or as dictated by law. Standard retention periods are:

• Yacht rentals: 7 years (for taxation/legal purposes)
• Promotional communications: until you opt-out or request removal
• Site analytics: 26 months
• Client service interactions: 3 years subsequent to the last contact

7. Rights and Preferences

You have rights such as access to your data, correction, erasure (as allowed by law), data portability, opting out of marketing communiques, and selection of cookie usage. To exercise these rights, reach out to us via the details provided below.

8. Third-Party Solutions

8.1 Google Analytics

Website usage analysis is performed using Google Analytics, from which you can opt-out using the appropriate browser add-on.

8.2 Social Networks

Our website may interact with social media platforms with their distinct privacy policies.

8.3 Financial Processors

All payment procedures are managed by service providers compliant with PCI DSS standards.

9. International Data Movements

Your data may move to other countries different from Monaco. We take measures compliant with international privacy laws.

10. Protection of Minors

We do not purposedly gather data from individuals under the age of 13. Should you suspect that we have collected such data, inform us immediately.

11. Policy Amendments

We may update these privacy practices to stay aligned with changes in our operations or legal requirements. We will inform you via the updated privacy document on our website, email notifications to registered users, or a notice on our website. Continued use following the notice will be viewed as agreement to the alterations.

12. Getting in Touch

For inquiries about this Privacy Policy or our data handling, please contact us:

13. Google Ads User Consent Policy Compliance

We adhere to Google Ads user consent policies. Your preferences regarding cookies and tracking can be adjusted via our cookie settings at any time.